Real-time PAX Flow for more efficient and secure airports
KSI Vision turns existing cameras, or a dedicated parallel network, into a real-time operational view of the airport.
Measure wait times, density, processing rates, dwell time and commercial performance. All with anonymous data, secure processing and actionable dashboards for Operations, Security, Passenger Experience and Commercial.
A real-time operational view of the terminal: queues, controls, boarding and the commercial area on a single layout.
Passenger experience breaks down without real-time operational data
- Queues grow before Operations has a clear signal to act on.
- Counters, scanners and open resources do not always match real demand by flight or airline.
- Passengers lose useful time in mandatory processes and arrive less willing to spend in the boarding area.
- Commercial areas receive traffic, but often without objective metrics on capture, dwell or conversion.
- Security teams need visibility without needlessly opening critical networks or compromising CCTV.
Passengers in line: every minute in process is time taken away from the post-security commercial window.
A real-time operational view of the airport
KSI builds an operational representation of what happens in every zone, queue and service point. AI processes images in real time and turns passenger flow into metrics you can act on.
Measure
Wait times, queue length, density per m², people processed, open resources and dwell time by zone.
Compare
KPIs against operational standards, internal SLAs, flights, airlines, times and days.
Alert
Automatic notices when a queue exceeds a threshold or a zone gets congested.
Optimize
Staffing, resource openings, cleaning, security, passenger flows and commercial performance.
A real-time operational view of the terminal: queues, controls, boarding and the commercial area on a single layout.
From check-in to the commercial area, measured end to end
The same platform covers every stage of the passenger journey inside the airport.
Check-in
What KSI measures
Wait time, people in line, open counters and kiosks, processing rate and presentation curve.
Operational action
Adjust counter openings, compare airlines and anticipate peaks by flight.
Security control / PIR
What KSI measures
Wait time, density per passenger, open scanners, real rate per scanner and saturation alerts.
Operational action
Reduce friction before the commercial area and keep service levels.
Immigration
What KSI measures
Wait time, m² per passenger, open booths and common, Fast Track or biometric lanes.
Operational action
Compare performance by lane type and detect critical bottlenecks.
Arrivals and baggage
What KSI measures
People waiting, open belts, total claim time and passengers who collected baggage.
Operational action
Improve the arrival experience and assign resources in arrivals.
Customs
What KSI measures
Wait time, open scanners, processing rate and passengers processed.
Operational action
Understand real capacity and anticipate congestion on peak flights.
Curbside and taxis
What KSI measures
Passengers in line, wait time, processed and threshold alerts.
Operational action
Coordinate transport demand and avoid congestion outside the terminal.
Boarding and commercial area
What KSI measures
Dwell time, traffic by corridor, store entries, capture, heatmaps and dwell by zone.
Operational action
Optimize layout, campaigns, commercial mix and the value of leases.
Cleaning and services
What KSI measures
Occupancy by zone, restroom usage, traffic build-up and operational events.
Operational action
Trigger tasks on real demand: cleaning, maintenance and passenger assistance.
Security is not an add-on requirement: it is part of the product
KSI can be deployed without interfering with video surveillance or requiring broad access to critical networks.
Edge / On-premise
AI processing can run inside the airport, on local servers or workstations.
Metadata only
The system generates anonymous indicators, without storing operational video as an analytic product.
Controlled access
Roles, permissions, multi-factor authentication, ACLs and segregation by user, area or tenant.
Secure connection
Integration via site-to-site VPN, encryption and network policies defined by the airport.
Optional parallel network
If the existing CCTV is not enabled, KSI runs on a dedicated network of cameras or separate streams.
KSI does not require changing the airport's security operation. It adapts to it: existing CCTV, local edge or a dedicated parallel network, according to each operator's policy.
Architecture and parallel network
Many airports prefer not to open their critical CCTV to third parties. That is why KSI can be deployed with a parallel analytics architecture: dedicated cameras or streams, local processing and network separation. The airport keeps control of security; KSI generates the operational indicators.
Existing CCTV
How it works: KSI connects to authorized streams from the existing camera system.
When it fits: Lower cost and fast deployment. Ideal when Security allows a controlled integration.
Local edge
How it works: Processing runs inside the airport. Only metadata or dashboards leave.
When it fits: Reduces video exposure and keeps information under the operator's control.
Parallel analytics network
How it works: Dedicated cameras, VLAN or streams for KSI, separate from critical CCTV.
When it fits: A direct alternative when the airport does not want to grant access to its security network.
Operational, commercial and security impact
Operations
- Better compliance with service levels in critical queues.
- Resource sizing based on real demand and the presentation curve.
- Processing rate per counter, kiosk, scanner or control booth.
- Early alerts to avoid saturation before it hits the experience.
- Historical data by flight, airline, time slot and terminal to plan ahead.
Passenger experience
- Less uncertainty about wait times.
- Lower stress before security, immigration or boarding.
- Smoother flow between check-in, controls and the boarding area.
- More quality free time to eat, shop or rest.
Commercial and non-aeronautical revenue
- Measurement of post-security dwell time, the most relevant window for retail and food.
- Heatmaps to identify high-traffic and underused zones.
- Store capture: traffic in front of the store versus actual entries.
- Benchmarking between tenants in the same category.
- Objective information to renegotiate locations, layout, campaigns and commercial mix.
Security
- Greater visibility of crowding and operational deviations without replacing the VMS.
- The option to filter permanent staff to improve metric accuracy.
- Architecture compatible with network constraints: local edge, VPN, ACLs and parallel network.
- Roles and permissions to separate Operations, Security, Commercial and tenant views.
Ready to see your airport's PAX Flow in real time?
It integrates with the airport's systems
KSI connects via APIs with flight systems, resource allocation, BI dashboards, messaging and reports.
Operational systems
- •TAMS and resource management
- •AODB · operational database
- •FIDS · flight information
Commercial and BI
- •Tenant POS
- •BI platforms
- •Automatic reports
Technical integration
- •REST API
- •Webhooks and events
- •Metadata export
Alerts and messaging
- •Threshold notices
- •Notifications to Operations
- •Real-time dashboards
Airports already operating with real-time visibility
KSI works with airport operators to measure passenger flow, queues and experience at scale, reusing existing infrastructure.
- Deployment on existing cameras
- Real-time queue and flow metrics
- Passenger experience at network scale
“KSI allowed us to face the pandemic efficiently and improve the passenger experience at scale by leveraging the infrastructure of our airports.”
Florencia Bigatti
Passenger experience · Corporación América
We resolve security, privacy and deployment questions
Does KSI need access to the security CCTV?
Not necessarily. It can run on existing cameras with controlled permissions, on local edge processing or on a dedicated parallel network for analytics.
Are passenger images stored?
The recommended approach for airports is to process images to generate anonymous metadata and indicators. KSI works with anonymous data, without images as an analytic product.
Can it integrate with airport systems?
Yes. KSI integrates via APIs with flight systems, resource allocation, BI dashboards, messaging and reports.
Is it only for queues?
No. Queues are the most direct case, but the same platform enables heatmaps, passenger journey, occupancy, dwell time, cleaning, tenants and commercial analysis.
What if the airport does not want to install new sensors?
KSI can use the existing infrastructure. If the CCTV is not enabled for security reasons, the alternative is a parallel analytics network, more contained and controlled.