Privacy and cookie policy

Controller: KSI VISION S.A.S.

Address: Dr. Enrique Muñoz 1046 esquina Benito Lamas.

Email: ksi@ksivision.com.

Website: www.ksivision.com.

Lawfulness, fairness and transparency: we will process your data on a valid legal basis and inform you clearly about the applicable purposes.

Data minimization: we will only request the data necessary to handle your request or provide the corresponding service.

Storage limitation: we will retain data for the time necessary for the processing purpose and, where applicable, for the periods required by legal, administrative or security obligations.

Integrity and confidentiality: we apply reasonable measures to protect data against unauthorized access, loss, alteration, disclosure or misuse.

Privacy by design: we strive for our solutions to reduce the processing of personal data and prioritize aggregated, anonymized or pseudonymized information where possible.

Browsing the website does not require actively providing personal data.

You may provide personal data when completing contact forms, requesting a demo, asking for a quote, starting a trial, communicating by email or interacting with our commercial channels.

We may also collect non-identifying or usage technical data, such as IP address, browser, device, pages visited, access date and time, visit origin and events necessary for security, abuse prevention, measurement or site improvement.

Identification and contact data: name, surname, company, email, phone and country.

Professional or project data: company size, type of space, number of stores or locations, IT support availability, main challenge and comments you choose to share.

Technical data: IP address, technical identifiers, security logs and basic browsing data.

We do not request special categories of personal data through the website forms.

Responding to inquiries, demo requests, free trials, quotes and expert sessions.

Managing commercial or technical communications related to KSI Vision when there is a legal basis to do so.

Evaluating project needs, preparing proposals and improving the user experience.

Preventing fraud, abuse, spam, security incidents and unauthorized use of the site.

Complying with legal obligations, resolving claims and maintaining administrative records where applicable.

Analyzing in aggregate the functioning of the site and the performance of our campaigns or content, if measurement tools are enabled.

Consent: when you complete and submit a form, you agree that we use the data to handle your request.

Legitimate interest: to maintain site security, prevent abuse, improve our services and respond to communications initiated by you.

Performance of pre-contractual or contractual measures: when you request commercial information, a quote, a demo or a trial related to our services.

Compliance with legal obligations: when we must retain or communicate information due to regulatory, administrative or judicial requirements.

We will retain personal data for the time necessary to fulfill the purpose for which it was collected.

Commercial or support requests may be retained while there is an active relationship, a reasonable commercial opportunity or an applicable legal obligation.

You may request the deletion of your data where applicable. Deletion may be limited if there is a legal, contractual, administrative, security or claims defense obligation requiring the retention of certain information.

We may share data with providers that help us operate the site, host infrastructure, send emails, manage security, communications or support, always under criteria of necessity and confidentiality.

The site is deployed on modern web infrastructure, including hosting and deployment services such as Vercel, and forms may be sent via email providers such as Resend or SMTP configured by KSI Vision.

If analytics or advertising tools are enabled, such as Google Analytics, Google Ads or similar technologies, they may process technical or usage data in accordance with their own policies and applicable consent configuration.

We do not sell your personal data.

Some technology providers may process data outside your country or the European Economic Area.

Where applicable, we will endeavor to use providers that offer adequate guarantees, such as standard contractual clauses, adequacy decisions, technical and organizational measures or equivalent mechanisms recognized by applicable regulations.

KSI Vision adopts reasonable technical and organizational measures to protect personal data against loss, misuse, improper access, disclosure, alteration or destruction.

These measures include access controls, infrastructure providers with security practices, limitation of requested data, logs for abuse prevention and review of operational configurations.

No system is completely infallible; if you detect an incident or vulnerability related to your data, you can write to us at ksi@ksivision.com.

You may request access to your personal data, rectification, deletion, restriction of processing, objection, portability and withdrawal of consent when the legal basis is consent.

You may also object to individual automated decisions, including profiling, when this right is applicable.

To exercise your rights, write to ksi@ksivision.com and include sufficient information to identify your request. We may request additional documentation when necessary to verify your identity.

If you consider that the processing infringes applicable regulations, you may lodge a complaint with the competent supervisory authority, including the Spanish Data Protection Agency where applicable.

Cookies are small files or identifiers stored in your browser or device to remember technical information, maintain functionality, measure usage or improve experience.

The site may use technical cookies necessary for its operation, security, balancing, abuse prevention or basic preferences.

It may also use analytical or advertising cookies if KSI Vision enables measurement or campaign tools. In that case, they will be used in accordance with the available consent configuration and applicable regulations.

You can block, delete or configure cookies from your browser. By doing so, some site functions may not work correctly.

Some pages may include content, links or resources from third parties, such as videos, maps, images, forms, social networks or external services.

Third-party content may collect data, use cookies or apply its own privacy policies. We recommend reviewing these policies before interacting with these services.

As a user, you declare that the data you provide is correct, complete, accurate and current.

If your data changes or you detect incorrect information, you can request its update by writing to ksi@ksivision.com.

KSI Vision may modify this Privacy and Cookie Policy to adapt it to regulatory, technical, operational or service changes.

The current version will be the one published on this page. When the change is relevant, we will endeavor to highlight it or communicate it by reasonable means.